Refund policy

Returns (US Only, all 50 states)

Contact the Bounty Hunters Custom Bait & Tackle Team for instructions on how to return an item and to request a refund. Contact information is listed below.

Email: bountyhunterscustombaits@gmail.com

Phone: (475) 323-2151

Mailing Address: 129 S Main Street Newtown, CT 06470

30-Day Return Policy

Returns are accepted within 30 days of receiving your order if the item[s] are returned in the original condition with tags. Please contact us at bountyhunterscustombaits@gmail.com and we will provide the return label for you. There is a $7 flat rate fee for the label that will be deducted from your refund.

A refund will be issued once we receive returned items. Any items that are damaged or used when we receive them are not eligible for a refund and will be shipped back to you at your expense.

Returns are credited to the original payment method unless received more than 30 days after the purchase date. If your order contains items purchased with a rebate, you will receive a replenishment of that rebate instead of a cash reimbursement. 

Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. 

Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price minus the $7 flat rate return label fee. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times. This can vary depending on the credit card issuer.

Late Returns

Any item returned after 30 days of receipt is not eligible for refund and will be sent back at your expense.

Items Not Eligible for Return

Please note that we do not accept returns of gift cards.

Defective Items and Warranties

If you receive an item that is broken or defective prior to use, contact Bounty Hunters Custom Bait & Tackle Team immediately to arrange for replacement or credit.

For defects or damage that occurs after an item has been used, it is subject to the warranty terms that vary by item and manufacturer. Please contact us about return procedures for any product you believe to be defective.

All defective merchandise is subject to inspection to determine if the issue is a result of a manufacturer's defect, normal wear and tear, or misuse.

Please direct questions to bountyhunterscustombaits@gmail.com and include your order number in the email.